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Glossary

Open-end coding

Assigning themes to free-text survey answers or transcripts so they can be counted and compared.

Open-end coding used to be done by hand, slowly and expensively, which is why most surveys had few open questions. Language models now code open-ends in minutes. That changes how a questionnaire gets designed, because you can afford to ask why.

Coding quality depends on the codeframe. Insights engineers version their codeframes and check the model's assignments against a sample.

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Part of the insights engineer definition hub.