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Glossary

Research ops

The operational side of research, covering recruiting, tooling, consent, repositories and process.

Research ops, or ReOps, grew up in UX research to handle participant management, tooling, governance and knowledge management so researchers could research. Insights engineers inherit much of that remit and automate large parts of it.

Research ops keeps the studies running. The insights engineer replaces the studies with systems.

Related terms

Part of the insights engineer definition hub.